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Privacy Notice

At Enable Great Limited, protecting your privacy and responsibly handling your personal data in line with UK data protection law is a priority.

Who We Are

Enable Great Limited (Company No. 16488176) is the data controller for the personal information we collect and process. We are registered in England and Wales with our registered office at 71–75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ.

What Personal Data We Collect

Website Analytics: When you visit our website and consent to cookies, we collect limited technical data through Google Analytics, including browser type, device type, pages visited, time spent on site, and approximate geographic location (country/region level). IP addresses are anonymised and not stored in a personally identifiable form.

Contact Forms and Security: When you complete our contact forms, we collect the following personal details. Additionally, to protect against spam and fraud, we use Google reCAPTCHA, which collects technical data such as your IP address and browser information in accordance with Google's Privacy Policy.

  • Your name and job title
  • Company name and contact details (email address, phone number)
  • The services you're interested in
  • Any additional information you choose to provide in message fields

Business Relationship Data: If we enter into a business relationship, we may also collect and process additional information necessary for service delivery, including project-related communications, meeting notes, and billing information.

How We Use Your Personal Data

We use your personal data to help us operate and improve our business and services. Specifically, we use it to:

  • Understand Website Usage: Monitor how visitors interact with our website to improve user experience and website performance.
  • Prevent Spam and Fraud: Protect our site and communications from spam, abuse, and fraudulent activity using tools like Google reCAPTCHA.
  • Respond to Enquiries: Handle your contact form submissions and provide timely, relevant responses.
  • Support Business Development: Track leads, prepare proposals, maintain records, and build strong relationships with clients and contacts.
  • Deliver Services: Manage projects and deliver our technology leadership and advisory services when we enter into a business relationship.
  • Meet Legal and Regulatory Obligations: Comply with financial, legal, and regulatory requirements applicable to our business.

Legal Basis for Processing

We process your personal data under the following legal bases:

  • Legitimate Interest: For website analytics, business development, distinguishing human users from automated bots, and managing enquiries.
  • Contract: For service delivery and managing our business relationship.
  • Legal Obligation: For compliance with financial and regulatory requirements.
  • Consent: For analytics cookies and any marketing communications (where applicable).

How We Share Your Personal Data

We do not sell your personal data to third parties. We may share your information with:

Service Providers: We use trusted third-party services to operate our website and business:

  • Microsoft: For productivity tooling, document / information storage, and hosting
  • Google: For website analytics (with anonymised data) and providing reCAPTCHA spam and fraud protection*.
  • SendGrid: For secure email delivery of contact form submissions

Legal Requirements: We may disclose your information where required by law, regulation, or court order.

Business Transfer: In the unlikely event of a business sale, merger, or transfer of assets, your information may be transferred to the new owner or successor entity. You will be notified of any such transfer where required by law.

* Please note that Google may collect and process information for fraud detection and security purposes in accordance with their Privacy Policy and Terms of Service.

International Data Transfers

Some of our service providers may process your data outside the UK. Where this occurs, we ensure appropriate safeguards, such as:

  • Adequacy decisions by the UK government
  • Standard contractual clauses approved by the UK authorities
  • Certification schemes ensuring appropriate data protection

Cookies and Tracking Technologies

Essential Cookies: We use essential cookies to remember your consent choices relating to website analytics and security. We set and store a 'cookieconsent_status' cookie, alongside browser localStorage to store additional cookie management data (cookieconsent_version and cookieconsent_timestamp). These enable us to automatically prompt for fresh consent when our privacy practices change. The consent banner interface is powered by Osano's cookie consent library.

Analytics Cookies: Google Analytics cookies are only activated if you explicitly consent via our cookie banner. We use Google Consent Mode to respect your privacy choices.

reCAPTCHA: Our contact forms use Google reCAPTCHA to prevent spam submissions, but only after you have consented to cookies via our cookie banner. This service may collect technical information such as your IP address and browser data in accordance with Google's Privacy Policy. reCAPTCHA scripts and functionality are only loaded and activated once you consent to analytics cookies, ensuring full compliance with Google Consent Mode and your privacy choices.

You can control cookie settings through your browser settings. You can also reset your cookie preferences at any time using the "Reset Cookies" link in our website footer. This will clear all stored consent data and reload the page so you can make a fresh choice about cookie usage on this site.

How Long We Keep Your Data

Website Analytics: Google Analytics data is automatically deleted after 26 months.

Contact Form Data: We retain enquiry information for up to 3 years to manage potential business relationships and comply with our legitimate business interests.

Client Data: For active business relationships, we retain data for the duration of our engagement plus 7 years to comply with financial and legal record-keeping requirements.

Marketing Communications: Where consent is given for marketing communications, we retain this until you withdraw consent or we determine the data is no longer needed.

Your Rights

Under UK data protection law, you have the following rights regarding your personal data:

  • Right of Access: Request a copy of the personal data we hold about you (Subject Access Request).
  • Right of Rectification: Ask us to correct any inaccurate or incomplete personal data.
  • Right of Erasure: Request deletion of your personal data where there is no compelling reason for us to continue processing it.
  • Right to Restrict Processing: Ask us to suspend the processing of your personal data in certain circumstances.
  • Right of Portability: Request a copy of your personal data in a structured, commonly used format.
  • Right to Object: Object to processing based on legitimate interests or for direct marketing purposes.
  • Right to Withdraw Consent: Where processing is based on consent, you can withdraw this at any time.

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes:

  • Secure transmission protocols (HTTPS / SSL)
  • Access controls and authentication measures
  • Regular security assessments of our systems and processes

Complaints

If you have concerns about how we handle your personal data, please contact us first using the details below. If you remain unsatisfied, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator:

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Tel: 0303 123 1113
Website: ico.org.uk

Changes to This Policy

We may update this privacy notice from time to time to reflect changes in our practices, services, or legal obligations. Any significant changes will be clearly communicated, and we will seek fresh consent where required. The current version is always available on our website with the revision date shown below.

Contact Us

If you have any questions about this privacy notice, wish to exercise your data protection rights, or have concerns about how we handle your personal data, please get in touch:

Online: Submit an enquiry using our contact form (choose "Something Else" for privacy-related queries)
Post: Enable Great Limited, 71–75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Email: contact@enablegreat.com

Privacy Notice v1.0. Last updated: July 2025